Support Update: New IP Range

Videonations Support announces changes to the IP address range as currently supported by the Videonations hosted Video Conferencing services.

From 10th August 2015, The following Videonations hosted service will be migrating to a new IP address service.

Please note your Firewall services may need to reflect the changes to the following new IP addresses:-

Hosted Service Current IP New IP
Gatekeeper 82.163.12.74 46.247.14.131
Transit Service 213.218.222.163 46.247.14.153
213.218.222.164 46.247.14.154
HD MCU-1 82.163.12.76 46.247.14.136
HD  MCU-2
HD MCU-3
82.163.12.75 46.247.14.135
46.247.14.133
SD MCU-1 82.163.12.82 46.247.14.142 
SD MCU-2 82.163.12.84 46.247.14.144


Videonations Premier Supported customer that allow Videonations Support to remotely interrogated their VC solutions, may need to allow supported port443 and RDP access from the new Videonations Supported Source IP addresses:

77.89.164.226
46.247.14.131

Videonations Support recommend that any firewall changes to be configured alongside any existing rules, to enable a smooth migration from the current IP address to the new.

Videonations will provide a follow up email when appropriate to remove reference to the existing IP addresses.

If you cannot action this before the deadline of 10th August 2015 please contact us as soon as possible.