The healthcare sector is an arena that witnesses numerous changes with each passing year. New frontiers open up regularly and professionals are faced with ever evolving challenges as they strive to meet the needs of patients. This is a driving force behind medical establishments reviewing and becoming early adopters of technology that can lead to better service delivery. From touch screen check-in systems at surgeries, to digital signage in hospitals, technology is facilitating new modes of patient engagement.
One of the technologies that has come to the fore in recent years is video conferencing, with Lifesize video conferencing being one of the leading providers of collaborative technology. This technology has greatly improved health care in a number of ways:
- Reducing travel time for both patients and healthcare professionals
- Simplifying the training process for healthcare professionals around the world
- Making collaboration between medical experts in different locations straightforward
Below are some examples of healthcare providers that have embraced Lifesize video conferencing systems and how doing so has brought about improvements in health care delivery.
Barnardo’s, Barkingside, Essex, UK
Barnardo’s is a British charity that has been in existence since 1866. Its main focus is taking care of young and vulnerable people. The company spends around £200 million each year on over 400 projects.
The scope of service of the organisation means collaboration between thousands of people, some of whom live far away from the headquarters in Essex. With around 17,000 workers, collaboration and communication wasn’t easy. The company therefore set out to look for ways to reduce time spent on the road by workers, while improving face-to-face communication.
Barnardo’s brought in Lifesize video conferencing technology as the chosen solution and a combination of Lifesize tools, such as the Team MP, Express, and Rooms, strategically incorporated in regional offices, has transformed company processes.
The tools provided HD video across office locations, bringing about a reduction in travel time and expenses while improving the speed of decision making. This has led to the charity being able to concentrate more on better care for young children.
Children’s Hospice South West, Barnstaple, UK
Established in 1991 by Jill and Eddie Farwell, this is a registered charity that caters for life limited children, and their families. The charity is focused on families across the South West, and with over 1,000 children dependent on the charity, its importance cannot be understated.
The company was faced with the challenge of cutting down on the time (60% of working days) spent by senior staff travelling to and from the various offices and establishments of the organisation. They needed a solution that would allow decisions to be made face to face without teams having to come together under one roof.
After deliberation, a Lifesize solution was implemented across various regional offices and locations. The organisation instantly saw positive results with a reduction in travel time and time taken to make decisions on key issues. This has saved them money and has ensured enhanced productivity. The company is on course to recover the money spent on the installation of this solution in just 18 months.
CHU in Bordeaux, France
The CHU in Bordeaux is a university hospital made up of 3 separate hospital sites. These hospitals are tasked with the burden of providing healthcare for everyone living in Aquatine and the Bordeaux region; under a collaborative environment.
With over 14,000 full-time employees, the hospital is the primary employer in Bordeaux, and the fourth largest university hospital in France. The company also takes in thousands of students from various institutes, each year.
The company needed a video conferencing solution that would be a big upgrade on the ageing 1990 video conferencing installation in the hospital. They needed a solution that would be easy to use and deploy, allowed sharing of documents, and delivered video content in High Definition.
Lifesize infrastructure, Lifesize Bridge and Lifesize Solution Team 220 were deployed to replace the old bridges installed by the hospital. The technology deployed doubled the number of simultaneous sessions that could be transmitted across bases.
With the new Lifesize video conferencing solution, it became easy for hospital teams to provide more efficient medical care to patients across all sites. It has also dramatically improved the delivery of teaching to students, by facilitating new remote sessions.
These are just some ways Lifesize video conferencing solutions have been able to impact positively in the healthcare sector. With more and more medical companies looking to video conferencing as a way to reduce costs, reduce travel time, and improve engagement between experts and patients, it seems the sector has fully embraced the technology.